(i) Browse through our collection and add your favourite items to the cart.
(ii) Continue shopping or click checkout once your selection is complete.
(iii) Choose your preferred payment mode and confirm your order.
(iv) Once payment is successful, you’ll receive a confirmation email on your registered address.

You can update your shipping address before the order is billed or dispatched. Once shipped, the address cannot be changed.

Our courier partners usually call or message before delivery. If you’re unavailable, the order will be re-dispatched after your confirmation.

We always try to deliver orders at the earliest. However, during sale or festive periods, expedited delivery requests may not be possible.

Dulha Paksh offers ready-to-wear designs in standard sizes. For custom assistance, contact us at support@dulhapaksh.com or call +91-8169046400

If you receive an incorrect item, please contact us within 24 hours of delivery at support@dulhapaksh.com. We’ll ensure you receive the right product promptly.

If a product becomes unavailable after your order is confirmed, we’ll notify you and offer a refund or exchange of equal value.

If stock is available, we’ll replace the damaged item. Please report the issue within 48 hours of delivery with clear images.

We currently do not offer alterations. Please refer to our Size Guide before ordering.

Yes, if prepaid and feasible, we can schedule your shipment for a later date. Contact support@dulhapaksh.com for assistance.

We accept returns and exchanges within 7 days of delivery. Visit our Return & Exchange Policy for full details.

Orders may be cancelled within 24 hours of placement. Once shipped, cancellation isn’t possible. Refunds for prepaid orders are processed within 7–8 business days.

We accept exchanges only if:

• (i) The product delivered is incorrect or different from your order.
  
• (ii) The product has a genuine manufacturing defect.
  
• Please share product images/videos when reporting any issue.

Sale items are not eligible for return or exchange unless damaged or wrongly delivered.

Partial COD is available on select products and PIN codes. A small non-refundable booking amount is paid online, and the remaining balance is collected upon delivery.

We accept all major Debit/Credit Cards, Net Banking, and wallet payments through secure gateways.

Yes, COD is available in select areas. Please enter your PIN code at checkout to verify availability.

If you face a payment error, retry after a few minutes. If the issue continues, contact support@dulhapaksh.com or call +91-8169046400

Yes. Dulha Paksh does not store card data. All transactions are encrypted and processed via PCI-compliant payment gateways. If you suspect any unauthorised use, contact your bank immediately.